íncipy performs training sessions on topics that are their specialty, so that the participants get firsthand information as opposed to listening to speakers who have only read books or have attended some other presentation and then play the role as expert at a seminar…
The sessions always revolve around practical examples and real cases with key concepts that can be implemented the next day. The workshops promote participation, inspiration and cater to both experienced users and beginners. The level, contents, time and place can be adapted to the customer’s needs.
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Is my company ready for social media? The new paradigm of customer relations, case studies with successes and mistakes, learn how to minimize risks without losing opportunities. |
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Twitter applied to business How can we use Twitter to recruit and keep customers? Good practices and examples of implementation in several real companies. |
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Digital Reputation Management How can I know what is being said about my company, brands, or activity in the social media? Keys to success in getting the best out of the users. |
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Customer Support in Social Media How can we find messages that enable us to establish long-lasting relationships? Digital applications that allow for exceptional service. |
These are just some of the sessions asked for most, but do not hesitate in asking about any other subject you may be interested in. We offer many others and can customize a session for your needs.
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